Dr Ian Graham

Innovation & Entrepreneurship

2nd Year Undergraduate Course

This course will draw on theories of innovation and entrepreneurship to explore how effective organisations engage in these two strongly integrated processes, exploring, in particular, product, service and process innovation and demonstrating the role of innovation as a driver of organisational growth and development. Recent cases drawn from a range of sectors will be used to illustrate practical aspects associated with implementing innovation strategies and the impact of innovative and entrepreneurial behaviour on economic development.

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Quality Management

Honours course.

The aim of this course is to provide students with a theoretically grounded knowledge of the practical approaches available for operations improvement across all organisations.

The coverage of quality management requires a multidisciplinary approach, integrating concepts and techniques based on systems, behavioural and quantitative techniques.

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Operations Strategy

Honours course.

Organisations have choices in how they design their processes, irrespective of whether these processes are processing customers, material or information. Poor decisions will lead to inefficiency and ineffectiveness, so it is increasingly recognised that these decisions, whether related to technology, quality, procurement or job design, are strategically important. An explicit Operations Strategy is a mechanism for ensuring that the decisions are aligned with overall policy. This course provides students with an understanding of the content of organisations’ operations strategies and the processes by which these strategies are developed and implemented.

Operations Management

Core full-time MBA Course

The aims of this course are:

• to provide an integrated and coherent introduction to the major aspects of modern Operations Management for students with limited operations management experience;

• to provide students with operations management expertise an opportunity to share it with their co-students;

• to provide students with an appreciation of the inter-relation between Operations Management and the other functional management disciplines.

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